Support Ticket
Manage support tickets, knowledge base articles, and FAQs seamlessly from your mobile device with synchronization to popular cloud platforms.
Key Features
Create, edit, and manage support tickets on the go
Comprehensive knowledge base article management
In-app FAQ creation and import support
Cloud sync with Zendesk, OneDrive, and Google Drive
Efficient mobile-first support ticket handling interface
Mobile Ticket Management System
The Support Ticket Mobile App features a powerful ticket management system that allows users to create, track, and resolve customer support requests with ease. View and manage ticket details like ID, customer info, category, and status in one centralized interface.
Robust Knowledge Base Integration
Maintain a detailed knowledge base by creating, updating, and organizing support articles directly from your mobile app. Integrated syncing with Google Drive, OneDrive, and Zendesk keeps your documentation consistent across platforms.
Streamlined FAQ Management
Quickly create and manage FAQs to address common customer concerns. The app supports importing bulk FAQ entries, giving support teams a time-saving option to populate frequently asked questions efficiently.
Full Description
Mobile-Optimized Support Ticket Management
The Support Ticket Mobile App is a feature-rich extension of your customer support operations, designed for modern, on-the-go teams. From managing tickets to maintaining your support knowledge base, everything you need is packed into an intuitive mobile experience.
With built-in synchronization for major platforms like Zendesk, OneDrive, and Google Drive, support teams can collaborate across tools without losing momentum. Whether you are answering questions, updating documentation, or resolving issues, this app ensures you stay connected and productive anywhere, anytime.