Feedback
Collect insightful feedback from users and customers across various modules, enabling data-driven improvements and fostering a culture of continuous enhancement.
Key Features
Collect ratings and comments from both guests and logged-in users
Seamless integration with other modules like Invoices, Appointments, and Projects
Star-based feedback and open comment input for qualitative insights
Automated feedback requests sent via email
Personalized messaging with smart variables like {user_name} and {url}
Integrated Customer Feedback System
The Feedback Add-On allows you to collect valuable opinions and reviews across your entire system. Whether it’s after completing an invoice or closing a ticket, this tool prompts customers to provide feedback in real-time, helping you understand satisfaction levels and pinpoint areas for service improvement.
Automated and Personalized Requests
Feedback requests can be triggered automatically when specific actions occur in modules like Accounting, HRM, or Hospital Management. With dynamic variables such as {user_name} and {url}, every feedback request feels personal, increasing response rates and authenticity of the responses.
Powerful Insights and Reporting
Gain access to all feedback responses through a centralized interface. Star ratings, comments, and user data are compiled into actionable insights to help you improve processes, boost user satisfaction, and strengthen internal workflows across departments.
Full Description
Capture Feedback That Fuels Improvement
The Feedback Add-On enables businesses to connect with their users and understand their experiences through simple yet powerful forms. Whether from a guest user or a logged-in client, every piece of feedback is recorded, categorized, and visualized for better decision-making.
From tracking client satisfaction after an invoice is sent to collecting appointment reviews in the healthcare or beauty industry, this Add-On seamlessly integrates across modules, offering you a complete view of your organization’s performance through the eyes of your customers.
Let feedback drive continuous growth, improve service quality, and help your teams focus on what matters most—delivering exceptional user experiences.