Repair Management System
Streamline repair operations from service request to invoicing with the Repair Management System Add-On—your all-in-one solution for managing parts, technicians, payments, and warranties.
Key Features
Create and manage detailed repair orders with full customer and product data
Assign technicians and track real-time order progress from start to finish
Manage spare parts, pricing, taxes, and inventory for accurate billing
Auto-generate invoices with flexible payment options and status tracking
Monitor item movement logs for operational transparency and traceability
Track product warranties, terms, and claim status for post-service coverage
Comprehensive Repair Order Lifecycle
Initiate repair requests with customer and product details, track progress, update statuses, and perform actions like completion, cancellation, or marking as irreparable—all from one control panel.
Spare Parts and Component Tracking
Add multiple parts per order, auto-calculate costs based on database prices and taxes, and ensure accurate inventory usage through seamless stock integration.
Invoicing, Payments & Warranty Handling
Automatically generate professional invoices with tax and discount support, manage full/partial payments, and track warranty periods with claim records linked to each repair job.
Full Description
Optimize Your Repair Operations with Webenoid SaaS
The Repair Management System Add-On is designed to help businesses manage repair jobs efficiently—from initial service request to final payment and warranty claims. Whether you run an electronics service center, a mobile repair shop, or a vehicle service station, this module ensures your repair workflows are digitized, accurate, and transparent.
Efficient Repair Order Management
Create detailed repair orders by capturing customer name, email, phone number, item details, issue description, and service deadline. You can assign technicians, update repair statuses (in-progress, completed, canceled), and take notes at every stage of the repair lifecycle. The module gives you full control over active and historical repair cases.
Track Parts and Pricing in Real-Time
Easily add parts used in the repair process and track their stock levels. Pricing, taxes, and discounts are fetched automatically from the system configuration, ensuring your billing is consistent and error-free. No more manual price lookups or mismatches between usage and invoicing.
Streamlined Billing and Payment Collection
The Repair Management System supports automatic invoice generation based on the services rendered and parts used. Each invoice can include taxes and discounts, and payments can be collected partially or in full. Real-time status tags—such as Pending, Partially Paid, or Paid—keep you informed at a glance.
Technician Assignment and Performance Insights
Assign specific repair orders to available technicians. You can view, filter, and manage orders based on the assigned technician, allowing for better workload distribution and service tracking. Maintain technician profiles and track their performance over time for continuous improvement.
Repair Movement Logs
Track the location history of repair items as they move between departments or service stations. Each movement is logged with timestamps, origin/destination, and reason, allowing you to maintain operational control and prevent item misplacement.
Warranty Tracking and Claim Handling
Keep records of warranties for repaired items, including warranty number, terms, start/end dates, and current status. If a product is returned under warranty, you can easily verify eligibility and process the claim, creating a smooth and trustworthy customer experience.
Best Fit For:
- Mobile Repair Shops
- Home Appliance Servicing
- Auto Repair and Maintenance Garages
- Industrial Equipment Servicing
- IT & Electronics Service Centers
With a centralized dashboard and robust automation, the Repair Management System Add-On helps you elevate service quality, eliminate manual errors, and boost productivity across your repair operations.